We pay a tidy sum monthly for Comcast to provide internet access and television at our house. I have a slight addiction to the Weather Channel (shoutout to Stephanie Abrams and Mike Bettes — I heart you!) and am a recovering NCIS addict (who even thought about fixing up Mark Harmon with Jamie Lee Curtis?? Blech!). Music Choice gives me the Blues when I crave them and a Mexicana fix as necessary.
A remote the size of a small cat with about 100 buttons came with our service. I mastered the on/off and volume buttons and tried not to bump any others lest I be forced to press every button to get back to home base, or worse, be forced to call Comcast on my essentially nonexistent cell phone service. About a year into our service my nephew visited and informed us we had HD channels. Duh. Even I of very low threshhold viewing requirements could see the crisp, color-infused superiority of an HD presentation.
Recently, in a bold, devil-may-care moment, I pushed the ”On Demand” button. It was as if I had stepped into Dr. Who’s phone booth. As angels sang softly in the background, an entire time-warp’s worth of extra programming appeared, for viewing at my leisure. Though I confess to frequently using television to put me to sleep, no longer did I have to wake up to the credits of my one favorite show rolling along. Easy menu choices allowed me to cue up my selection as well as pause the program for a drink refill/toilet flush/nose blowing break. I had discovered the alternate universe that is Comcast Xfinity.
And, I met Kendra.
Kendra, my new BFF. Smiling, encouraging, non-threatening Kendra, she who resembles my niece and invites me to come along with her, sometimes bringing her also-smiling friends, on a brisk walk or a booty-busting, sweaty dance session. Never condescending or insipid, always reasonable and patient, Kendra
accepts me into the fold of her excercise classes without asking me if I have kids or telling me that’s not how we do things here or telling me she can help me get religion. I can see that flash in her eyes and the way she looks at her friends that she rocks, too; she’s trying not to laugh at someone in the background egging her on during the Rhythmic Groove. She’s always available for me, for the quick 10 minute walk after I drag myself from bed before plodding off to notwork, or in the reviving half hour we spend sliding sideways and marching it out while rain again falls outside my windows. She’s having fun; I’m having fun. Kendra’s helping me get my groove back.
Comcast (literally) hasn’t always been there for me in the past, but Kendra’s changing that. She keeps showing up when I look for her. The value of that tidy sum we pay has increased exponentially. So, hey Comcast — thanks!